FAQ
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When should I avoid a massage?
If you’re sick, it’s best to stay home and rest. Massage can worsen symptoms like fever or digestive upset, and coming in could risk spreading illness to others.
Here are some specific guidelines to keep in mind:
Fever: If you have a fever, please wait until you’re fever-free for at least 24 hours before coming in for a massage.
Digestive Issues: If you’re experiencing an upset stomach, diarrhea, or other digestive symptoms, it’s best to wait until you’ve been symptom-free for at least 24 hours. Massage can affect the digestive system, so we want to avoid any potential discomfort and prevent the potential spread of pathogens like C. diff, etc.
Certain medical conditions and medications may also not be compatible with massage. If you’re ever unsure, don’t hesitate to reach out—I’m happy to help you determine what’s best for your health and well-being!
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Do I have to get naked?
Absolutely not! You are completely welcome to remain fully clothed if that’s what makes you comfortable—it's entirely your choice. While some clients prefer to undress, it’s not a requirement.
As a side note, please know that there are draping laws in place to ensure your privacy. No private areas will ever be exposed or touched, Period. You can request that specific areas, like the glutes, be worked over the sheet, and it’s perfectly okay to let me know if there are areas you’d like avoided. I’ll always check in with you before you get on the table to confirm which areas you’d like to focus on or skip.
If you choose to undress, please wait for me to leave the room before you do so. Any undergarments you keep on will be treated as a boundary, so I won’t adjust them—this means I will work around items like bra straps. Just keep this in mind if you were expecting a flowing massage!
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What parts of the body do you work on?
I focus on all areas of the body except for the following: breasts and genitals. I work on the arms, legs, neck, scalp, back, face, glutes (with prior consent), feet, fingers, toes, sides, torso, and abdomen. If you’re comfortable, I can also address the upper pectoral muscles.
For glute work, I’ll only do so if we’ve previously discussed it and you’re comfortable. Additionally, if we’re working on sensitive areas—like between the scapula and ribs or the psoas muscle (which is accessed through the abdomen)—we’ll always discuss it beforehand to ensure you feel safe and comfortable.
And yes, you can absolutely keep your underwear on. Draping is secure and cozy—I tuck you in like a granny knitting you a sweater, so you stay warm and comfortable without feeling exposed. Only the area being worked on is uncovered, and then is covered when work on the area is complete.
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Do I get the full time of massage requested?
Yes! As long as you are not late for your appointment. When you book 60, you get 60 (or whatever session length you chose). However, if you are late, we still have to end as scheduled out of respect for clients coming in after you.
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What if I am late?
Please let me know as soon as possible. I understand life happens; however, I may not be able to accommodate your session if you are over 15 minutes late. Sessions will still need to end at their scheduled time, and you will still be responsible for paying the full amount of the session you booked. We can always reschedule if needed.
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Does massage hurt?
Not with me! I focus on gentle techniques rather than deep pressure (and deep pressure and deep tissue are not the same). While some clients might feel a bit of soreness afterward—similar to how you might feel after light exercise—especially if they’re new to massage or if we incorporate deeper work, my approach is all about relaxing the nervous system slowly. This allows your body to respond naturally and effectively. While many people think of deep tissue as synonymous with deep pressure, they are not always the same. Deep tissue work can be effective without heavy pressure, focusing instead on releasing tension in deeper muscle layers.
I recognize that many people enjoy the benefits of deep tissue via deep pressure massage, and I respect those preferences. If you’re looking for a more traditional “deep pressure” experience, I recommend booking with my talented colleagues, Karen or Candis, who excel in those techniques.
**If you require a deeper pressure massage, click HERE to book with Karen or Candis.
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Do I have to shave / shower / etc.?
Shave? Nope, that isn’t even on my radar. That’s a personal matter for you and has zero effect on your massage—so I don’t care if you shave or don’t. Shower? Maybe… If you’re coming from a long run or the gym, please at least rinse off. Otherwise, again, I don’t care. I’m here to help you relax and feel better, not to judge your personal habits.
I do ask that you leave the makeup off, as it will be messed up by the face cradle anyway
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Do I have to talk?
Nope! You’re welcome to relax in silence. However, if you feel chatty, I’m happy to engage in conversation. The conversation is entirely led by you. I’ll check in periodically about things like pressure and comfort, but if you’d prefer I don’t, just let me know—that’s perfectly okay!
Feel free to come in, confidently communicate the type of massage you need, and let me know if you’d like a quiet experience. I promise I won’t be offended; self-advocating is important!
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How clean are your sheets / blankets?
For sure! Every client receives a clean and fresh set of linens, including a blanket. I take cross-contamination seriously, so you won’t have a blanket or anything that has touched another client on you. All linens are washed on the sanitize cycle with disinfectant, to ensure they’re super clean, and all pillows are encased in waterproof vinyl, allowing them to be disinfected after each use, plus you get a clean pillowcase—so you’re not touching uncovered vinyl! All single-use items are thoroughly cleaned and disinfected between uses
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How much is an appropriate tip?
This is a trick question. I don’t accept tips. Yes, I said it. You can skip the tip. One… I set my prices so that I am not tip reliant, and all sessions are all inclusive with add-ons. Secondly, accepting tips makes me feel awkward (well... more awkward, since that’s me anyway). So, instead of a tip, you can refer a friend, leave a nice review, and/or save that $ for your next massage. (You can also sign up for our Star Rewards to save even more on your future sessions) [Sign-up HERE]
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What if I am a minor, under 18?
If you are a minor, you will need parental or guardian consent to receive massage therapy. Additionally, it is often recommended that a parent or guardian be present during the session, either in the room or on-site, depending on the specific circumstances and the preferences of the therapist, minor, and parent/guardian.
Because Missouri does not have strict laws or clear guidelines regarding this, practices may vary. I always prioritize your comfort and safety, so if you have any questions or concerns about this, please feel free to reach out to discuss them.
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Did you have to go to school to do this?
Yes! In Missouri, massage therapy is recognized as a form of healthcare, and Licensed Massage Therapists are recognized as healthcare providers. Therefore, we are required to attend an approved massage therapy school, complete a national exam, and obtain a license. This process can be quite costly and challenging. Additionally, we must maintain our licensure through mandatory continuing education.
During our training, we study various subjects, including multiple anatomy classes, ethics, pathology, and physiology. It’s important to note that our training and scope of practice are distinct from that of estheticians, who are primarily focused on skincare and cosmetic treatments. While estheticians may offer light massage techniques during their services, they do not have the same level of training in therapeutic massage as licensed massage therapists.
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Do you accept insurance?
I do not direct bill insurance companies. I can provide you with a “Super Bill”, with the proper massage codes on it, and my NPI number, that you can turn into your insurance provide so that you may be reimbursed for your expenditure.
However, it is absolutely your responsibility to check with your insurance company to see if massage is even covered and by what circumstances (some will require a prescription from your Physician, etc.)
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What forms of payment do you accept?
As a licensed healthcare provider, I can accept:
HSA & FSA cards, Visa, Mastercard, American Express, Discover, etc., as well as Apple Pay, Google Pay, Samsung Pay, CashApp, Venmo, and of course cash. Checks are not accepted unless you are a regular client and it’s already been discussed between the two of us.
If you are using a military or government issued card, I cannot guarantee approval as approval is dependent on ech card issuer.
It is your responsibility to be sure that massage is covered by any specialty issuer you have.